Ratings & Reviews

Overall Rating

(84 reviews)
96.4% of customers recommend this property

Rating Per Category


Resident Reviews

submitted by Michael S. - |Recommended: YesOutstanding Place To Live — Ive been living here for 7 years. In the past there was good management but now its just outstanding. The new property manager, Marquicha Wallace is simply the absolute best at her position. She's improved on the previous management strategies to bring a better sense of safety and cleanliness to this complex. She is extremely skilled and very fair to all tenants and propects. The entire property has been upgraded by having such a dedicated leader. The leasing staff remarkable. Mindy is a delight and a very precious resource. She creates and promotes a caring environment for all tenants. She too is very dedicated to her job and makes all interaction with management efficient, pleasant and effective. Recently Butler Ridge aquired a maintenance supervisor named Eric. He is a true master at his craft. He has changed the standard and raised the bar in regards to exceptional work. He leads a team that diligently keeps Butler Ridge in extraordinary condition. The management staff alone was enough for me to extend my lease. This is an amazing location to reside. Im thankful for the management staff. Id recommend Butler Ridge to anyone interested in upgraded their quality of living.
response from property -Thank you for all of the wonderful things you had to say about our team, Michael! We appreciate you not only taking the time to rate our community but for ranking us so high! Please let us know if there is anything else we can do for you and we would be delighted to help!
submitted by Wayne W. - |Recommended: YesBetter Than Most — It's really quiet, office staff maintenance are very friendly, wish there was an actual large laundry facility on site the parking isn't the best considering that I live in the last building on the property.
response from property -Thank you for your feedback, Wayne. We're sorry to hear you haven't been pleased with our laundry facility or parking. If this is something you would like to discuss in person, please feel free to stop by the office or give us a call and we would be happy to help.
submitted by Marie B. - |Recommended: YesQuit, Maintenance People Helpful, Amenities Are Nice — This apartment complex is close to shopping and the city of Baltimore.
response from property -Thanks Marie! We appreciate you taking the time to leave your feedback. Please let us know if there is anything else we can do for you and we would be happy to help!
submitted by Daehee K. - |Recommended: YesAffordable — I would tell them the community is clean and nice but the walls are too thin.
response from property -Daehee, Thank you for recommending Butler Ridge, and for the wonderful review of our community. We're glad to hear you've enjoyed stay here, and that we've helped make your experience a positive one.
submitted by Megumi S. - |Recommended: YesLove My Apartment — I have so many great things to say about this apartment complex, but one thing I really appreciate is how quickly maintenance crew acts on requests. I never had a major issue with maintenance, but when I have some minor issues, it gets done within a day or two of my request. I highly recommend
response from property -Thank you for your review of Butler Ridge. We're glad to hear you've enjoyed our convenient location and the quiet neighborhood. Thanks for giving a shout out to our maintenance team, we appreciate their work as well. Thank you for taking the time to provide your honest feedback, and please let us know if there is anything else we can do to keep your experience here a positive one. Thank you again.
submitted by Joan A. - |Recommended: YesJust Right — yes
response from property -Thank you Joan! We're glad to hear you enjoy it at Butler Ridge; please let us know if there is anything we can do to raise the rating from 3 stars to 5 stars, as we are always looking to improve!
submitted by Glenda R. - |Recommended: YesPeaceful And Convenient Apartment Living. With Fair Pricing On Units. — I needed an apartment quickly. Andre, one of the leasing agents, was AWESOME. He was very professional, empathetic, and gave possible solutions to my moving dilemma and choosing Butler Ridge. The building is always kept clean, quiet, and parking is always available. THANK YOU again Andre for helping me make a great choice by moving into Butler Ridge.
response from property -Thank you, Glenda! We're so glad we were able to help you find the right home! Please let us know if there is anything else we can do for you. Welcome!
submitted by Erika W. - |Recommended: YesComfortable — The community is often quiet My experience with maintenance has been great. They respond in a timely manner.
response from property -Thank you Erika, we appreciate you taking the time to provide your feedback. We're happy to hear maintenance has been helpful and that you've enjoyed our community so far. If there is anything else we can do for you please be sure to let us know. Thanks again
submitted by Ivy B. - |Recommended: YesThis Is Home — I've been here for over a year now. It's a nice quiet neighborhood tucked away from the noise of traffic. The floor plan is great, maintenance is very responsive. The property manager Jason and Jerri who runs the office are both professional, friendly and accommodating. When I had an issue that required immediate attention and the maintenance staff couldn't get to me right away, the property manager came and assisted me personally. It's affordable, close to stores, close to the beltway and I plan to be here for a long time.
response from property -Dear Ivy, Thank you for the wonderful review of Butler Ridge! We appreciate all the nice things you had to say about our community and staff, and hope you continue to have a great living experience for many years to come. Please let us know if there is anything else we can do for you!
submitted by Cindy J. - |Recommended: YesIts A Great Place To Live — I love my area and its conveniences
response from property -Thank you Cindy, we're so glad you've enjoyed our stay so far! If there is anything else we can do, please be sure to let us know!
submitted by Richard R. - |Recommended: YesThe People Here Truly Care — Compared to other apartments, this is by far the best place I have ever lived. The leasing specialist is helpful and professional and maintenance fix problems in a timely fashion. I couldn't ask for a more better place to live than Butler Ridge. It's truly been a great experience so far and I look forward to years to come. My father likes the fact that I've found an affordable place also, and he's visited before and says the staff is wonderful.
response from property -Dear Richard, Thank you for the great review! We appreciate your recommendation and are glad you've had such a good experience here so far. Please be sure to let us know if there is anything else we can do.
submitted by Eric W. - |Recommended: YesAwsome — very nice place
response from property -Thank you Eric, we hope you continue to have a great experience here!
submitted by Monica J. - |Recommended: YesGreat Office Staff — We love the staff in the office
response from property -Thank you Monica. We appreciate your continued residency!
submitted by Monica J. - |Recommended: YesGreat Maintenance Team — Any time a maintenance request is made, repairs are taken care of immediately. Always makes sure we are satisfied
submitted by Monica J. - |Recommended: YesWe Love Our Home — The apartments are very spacious and gives you enough space for our 4 person family. We would have picked anywhere else to live.