Ratings & Reviews

Overall Rating

5(59 reviews)100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Butler is an alright place to livesubmitted by Armoni D. - |Recommended: YesThe complex is pretty nice, inside the apartments are nice as well. Parking is great though
Clean, Safe, Homeysubmitted by Lauren S. - |Recommended: YesThe complex is well cared for. the pool is clean and convenient. Our rent is affordable and the apartment is in great condition with ample parking out front.
response from property -Thank you Lauren, we appreciate the awesome review and are glad to hear you feel that way. We hope you continue to have a great living experience at our community; please let us know if you need anything else!
Love itsubmitted by Chilaunda J. - |Recommended: YesI wish the weed smell coming through the vents wasn't so strong
Not badsubmitted by Odell S. - |Recommended: Yessupportive management team looking out for you
response from property -Thank you, Odell, we appreciate the kind words about our staff. Please let us know if there is anything we can do to make this a 5 star rating and we would be happy to help!
I think it pretty oksubmitted by Donovan L. - |Recommended: Yesit's pretty nice
response from property -Thank you, Donovan! We appreciate you taking the time to rate our community and are glad to hear you like it!
Outstanding place to livesubmitted by Michael S. - |Recommended: YesIve been living here for 7 years. In the past there was good management but now its just outstanding. The new property manager, Marquicha Wallace is simply the absolute best at her position. She's improved on the previous management strategies to bring a better sense of safety and cleanliness to this complex. She is extremely skilled and very fair to all tenants and propects. The entire property has been upgraded by having such a dedicated leader. The leasing staff remarkable. Mindy is a delight and a very precious resource. She creates and promotes a caring environment for all tenants. She too is very dedicated to her job and makes all interaction with management efficient, pleasant and effective. Recently Butler Ridge aquired a maintenance supervisor named Eric. He is a true master at his craft. He has changed the standard and raised the bar in regards to exceptional work. He leads a team that diligently keeps Butler Ridge in extraordinary condition. The management staff alone was enough for me to extend my lease. This is an amazing location to reside. Im thankful for the management staff. Id recommend Butler Ridge to anyone interested in upgraded their quality of living.
response from property -Thank you for all of the wonderful things you had to say about our team, Michael! We appreciate you not only taking the time to rate our community but for ranking us so high! Please let us know if there is anything else we can do for you and we would be delighted to help!
Better than mostsubmitted by Wayne W. - |Recommended: YesIt's really quiet, office staff maintenance are very friendly, wish there was an actual large laundry facility on site the parking isn't the best considering that I live in the last building on the property.
response from property -Thank you for your feedback, Wayne. We're sorry to hear you haven't been pleased with our laundry facility or parking. If this is something you would like to discuss in person, please feel free to stop by the office or give us a call and we would be happy to help.
Quit, maintenance people helpful, amenities are nicesubmitted by Marie B. - |Recommended: YesThis apartment complex is close to shopping and the city of Baltimore.
response from property -Thanks Marie! We appreciate you taking the time to leave your feedback. Please let us know if there is anything else we can do for you and we would be happy to help!
Affordablesubmitted by Daehee K. - |Recommended: YesI would tell them the community is clean and nice but the walls are too thin.
response from property -Daehee, Thank you for recommending Butler Ridge, and for the wonderful review of our community. We're glad to hear you've enjoyed stay here, and that we've helped make your experience a positive one.
Love my apartment submitted by Megumi S. - |Recommended: YesI have so many great things to say about this apartment complex, but one thing I really appreciate is how quickly maintenance crew acts on requests. I never had a major issue with maintenance, but when I have some minor issues, it gets done within a day or two of my request. I highly recommend
response from property -Thank you for your review of Butler Ridge. We're glad to hear you've enjoyed our convenient location and the quiet neighborhood. Thanks for giving a shout out to our maintenance team, we appreciate their work as well. Thank you for taking the time to provide your honest feedback, and please let us know if there is anything else we can do to keep your experience here a positive one. Thank you again.
Just rightsubmitted by Joan A. - |Recommended: Yesyes
response from property -Thank you Joan! We're glad to hear you enjoy it at Butler Ridge; please let us know if there is anything we can do to raise the rating from 3 stars to 5 stars, as we are always looking to improve!