Ratings & Reviews
Resident Reviews
|Recommended: YesBathtub Knobs And Caulk — I am pleased my faucets are not stable and in place. This will avoid any leak exposure
response from property -Thank you for your 5-star review! We truly appreciate you taking the time to share your experience. It means a great deal to our team, and we're grateful to have you as a valued resident. Thank you for choosing our community!
|Recommended: YesGeneral — Maintenance is efficient and pleasant.
Thank you for your review. We're glad to hear you’ve enjoyed your stay. Thank you for taking the time to provide your honest feedback, and please let us know if there is anything else we can do to keep your experience here a positive one!
|Recommended: YesExcellent Response Times — Of all the places I've lived, Butler Ridge has the quickest and most accurate response to my requests for maintenance.
Thank you for taking the time to rate our community; we are always glad to hear feedback from our residents. Thank you, also, for your kind words about our staff, we're glad you've been happy with your service here!
|Recommended: YesMaintenance — Thank Maintenance team at Butler Ridge is awesome. Whenever I call they always respond in a timely manner. Works efficiently and gets the job and if it's something that can't be done that day or completely they will inform me. Thank you Guys
Thank you for your fantastic review! We're thrilled to hear that our team has provided prompt and effective service. Our maintenance team takes pride in their work, and your kind words mean a lot.
|Recommended: YesTucked Away — Our community is tucked away in the back, which we like, but still close enough to where we need to shop eat, very convenient.
Maintenance guys are always friendly, they talk with us and throw in a good laugh here and there. Office staff is friendly as well.
This is our forever home.
Thank you for your kind words! We’re so happy to hear that you’re enjoying the location and that our team has made such a positive impression. It means a lot to know that both our office and maintenance teams have helped make your experience a great one.
We truly appreciate you choosing to call our apartment community home, and it’s wonderful to hear that it feels like your forever home. Please don’t hesitate to reach out if there’s ever anything we can do for you.
|Recommended: YesAn Upgrade From Were We Came From — Me and my husband really enjoy leaving here at Butler Ridge the office staff is very nice people
Thank you so much for your kind words. Please let us know if you need anything.
We are always here to here to help.
|Recommended: YesLaundry Rooms Could Benefit From Update — I haven’t had any issues besides people don’t really park properly in their spots not too much availability on parking. Laundry room would benefit from a remodeling same as like stairway area will benefit like change of Carpet. Other than that it’s pretty good so far. I’ve only been here for just a few months not too long so we’ll see how it goes.
Jasmin,
thank you so much for your review. We really appreciate the feedback as your recommendations help us to improve our services. We are working on putting hallway carpet in each building. In October we will be changing out the machines and putting updates in. Let us know what other recommendations you can offer.
Thanks again.
Charlotte
|Recommended: YesDefinitely Recommend — Office staff maintenance are great, very helpful understanding. Danielle in the office is the absolute best. Very professional knowledgeable about the property.
Good afternoon,
thank you so much for your kind words.
Sincerely,
Charlotte
|Recommended: YesI Love My Leasing Professionals — I have been a resident at Butler Ridge for 7 years and by far since living here Danielle has been the best leasing agent that I have experienced. She has a sweet soul and is very laid back and approachable. She is always willing and able to assist me. I really appreciate her Since living here I have transferred units and she assisted me with my move in to the new unit. She did not leave me until all issues were resolved and I was ok. That meant a lot because I know she was busy that day but she made sure I was good regardless Thanks so much Danielle ☺️
I also want to give appreciation to Elaine Prior to her being at the property, it was very hard to try and get any assistance with my balance, or just speaking to anyone in general. Once she came, she reached out to me with options and worked with me to get back on track. She also assisted me with being able to transfer to a renovated unit which I really love and appreciate her for making it happen Shes so sweet and kind and I’m so thankful for her
Thank you so much for your great review! We appreciate your taking the time to provide your feedback, and are glad to hear that you've had such a wonderful experience so far. If there is anything we can do, please feel free to call or stop by our office.
|Recommended: YesExcellent Place To Live. Great Staffs. — I have been living at Burtler Ridge Apartments for some time now, and I can't say enough great things about the experience, largely thanks to one of the property managers, Danielle Russell. The apartment complex itself is a safe and cool place to live, but what sets it apart is Danielle’s outstanding customer service. She is always accommodating, responsive, and willing to go above and beyond to ensure residents are comfortable. Whether addressing maintenance requests or being available for any concerns, Danielle handles everything with professionalism and care. She truly makes Burtler Ridge feel like home
Good afternoon,
Thank you so much for your kind words. Your feedback is greatly appreciated as it helps us to improve our services.
Sincerely,
C. Elliott
Senior Property Manager
|Recommended: YesIt Is Nice Living Here. Office And Maintenance Staff Are Nice. — The fitness center needs attention as soon as possible because out of the five pieces of equipment two pieces have been broken since December 2023. One broken treadmill and broken eliptical machine. You have to wait hours to use the one working treadmill because one person could be using it for hours and there will be several people waiting to use it. They need to have circulation of air as well. No fan or air turns on at all. People could literally pass out from heat exhaustion. It was 85 on thermostat in there yesterday and it was cooler outside but we can't prop the door open to get air. The equipment should not have been broken this long but it has. If equipment is going to stay broken, they should remove it or replace it. The bathroom in fitness center is always locked which is not good either. You have to go all the way home just to use bathroom. Other than fitness center issues, its a nice place to live. Thank you
HI Bridgette,
Thanks for your feedback. This helps us to improve our services.
We are working on getting replacement fitness equipment. Our Service Team has been notified to turn the temperature down.
|Recommended: YesOverall Good Place — The staff is very helpful any concerns that I have had they fixed what that could within a timely manner Quite for the most part Been her for a going on a year.
Thank you for your review. We're glad to hear you’ve enjoyed your stay. Thank you for taking the time to provide your honest feedback, and please let us know if there is anything else we can do to keep your experience here a positive one!
|Recommended: YesProperty — Check them out make them your new home 4sho
Thank you for taking the time to rate us, Brian! We appreciate your recommendation of Butler Ridge.
|Recommended: YesButler Ridge — I love it here. It’s very quiet and convenient to 795 695. Maintenance is responsive and the front office especially Tasia is wonderful, if it was for Tasia I wouldn’t be here.
Thank you for the great review, Michelle! We appreciate your kind words for our Leasing Specialist. Please let us know if there is anything more we can do for you.
|Recommended: YesGreat Experience — I love living in Butlerridge
Leasing Professional Tasia is amazing, very helpful tentative to tenants needs
Thank you for taking the time to rate our community, Cierra! Please let us know if there is anything more we can do to keep your experience a positive one.
Frequently Asked Questions
Butler Ridge has an overall rating of 5 out of 5 stars, based on 91 resident reviews.
According to the reviews shown, 98.9% of residents recommend Butler Ridge.
Residents rate the staff at Butler Ridge at 5 out of 5.
Residents rate maintenance at 5 out of 5.
Residents rate parking at 5 out of 5.