Ratings & Reviews

Overall Rating

(83 reviews)
96.4% of customers recommend this property

Rating Per Category


Resident Reviews

submitted by Matafe A. - |Recommended: YesGreat Customer Service — Thank you Ms. Adele we can share our great experience with Butler Ridge without mentioning you. we couldn’t ask for more. You were always nice, available to help and supportive.
response from property -Thank you for the wonderful review of our community. We're glad to hear you've enjoyed living here, and that we've helped make your experience a positive one.
submitted by Ashana G. - |Recommended: YesPretty Nice Place To Live... — The grounds are kept quite clean, the staff is helpful and friendly. I live on the ground floor so unfortunately I hear all of the movement above me, which is kind of annoying but doesn’t disturb my sleep or anything. I’m guessing they may not have carpet since I can hear so much movement. It would be awesome if the kitchen was updated and there wasn’t a water heater in my bedroom closet but it is a walk-in and there’s definitely enough space even still. While it appears there’s enough parking I do find myself trying to get home early enough to secure a space but it’s better than places like the neighboring complex which requires guests to pay for parking if I’m not mistaken. I overall don’t have any issues and feel as if I made a great choice. Water, sewage, and trash is included, which is not found often. The issues I saw when I first checked the place out and minor maintenance concerned are fixed in a timely manner. And my biggest thing is NOT having unwanted guests if you know what I mean, which I haven’t had one issue to date and God willing will not, though it’s a basement apartment so I get it, IF I do. An exterminator comes biweekly as preventative measure for most but be sure to request your unit on the list because with all their properties it’s not all units each time. I love the fact that I only have to go up one floor to wash clothes and pricing is consistent with most places. Overall...I’m happy with where I am and have no concerns.
response from property -Thank you for the review, Ashana! We appreciate your taking the time to provide us with honest feedback.If there is anything else we can do to keep your experience here a positive one, please feel free to let us know!
submitted by Crystal G. - |Recommended: YesAwesome Place Lots Of Room Maintenance Always Come Asap — Awesome
submitted by Nora L. - |Recommended: YesI Think This Is A Nice Family Oriented Place To Live — I like the friendliness of the neighbors and the attentiveness of the leasing off as well as the maintenance staff.
submitted by Amy D. - |Recommended: YesI Love This Apartment Complex — Living at Butler Ridge is nice. My building sits by itself and it's fairly quiet there. The apartment is clean and maintenance comes in a timely manner to address concerns. Adelle is the most friendly and helpful person, she made everything go smoothly from the first time i walked in the office.
submitted by Ronda I. - |Recommended: YesIt Is The Best Place Ever — I have looked at many other apartment complexes, and this is, by far, the best, mostly because of the way I have been treated. I feel Butler Ridge Apartments cares about my welfare, not to mention the beautiful apartments and reasonable prices
response from property -Thank you Ronda, we loving having you here!
submitted by Chigozie A. - |Recommended: YesN A — The nice environment
response from property -Thank you for the review, Chigozie, we appreciate your feedback. If there is anything we can do to bring this up to 5 stars, please do not hesitate to contact the office. We would love to hear from you.
submitted by LaTanya W. - |Recommended: YesQuiet — it nice
response from property -Thank you for the review, LaYanya, but we're sorry to see the 2-star rating. Is there anything you'd like to discuss with us? Please give our office a call and we can set up an appointment to meet or just chat. Thank you!
submitted by Daija L. - |Recommended: YesOverall Pretty Great Property — Had some issues with the maintenance and getting something fixed in a timely manner. Also, some neighbors smoke marijuana outside and the smell travels into the apartment. Overall, the leasing staff is amazing at making sure my requests and concerns are taking care of so this is a great place to live.
response from property -Thank you for the 5-star review, Daija. Please continue to let us know about disturbances, but thank you for your understanding and kind words about our staff. Please let us know if there is anything else we can do for you and we'd be happy to help!
submitted by Armoni D. - |Recommended: YesButler Is An Alright Place To Live — The complex is pretty nice, inside the apartments are nice as well. Parking is great though
submitted by Lauren S. - |Recommended: YesClean, Safe, Homey — The complex is well cared for. the pool is clean and convenient. Our rent is affordable and the apartment is in great condition with ample parking out front.
response from property -Thank you Lauren, we appreciate the awesome review and are glad to hear you feel that way. We hope you continue to have a great living experience at our community; please let us know if you need anything else!
submitted by Chilaunda J. - |Recommended: YesLove It — I wish the weed smell coming through the vents wasn't so strong
submitted by Odell S. - |Recommended: YesNot Bad — supportive management team looking out for you
response from property -Thank you, Odell, we appreciate the kind words about our staff. Please let us know if there is anything we can do to make this a 5 star rating and we would be happy to help!
submitted by Donovan L. - |Recommended: YesI Think It Pretty Ok — it's pretty nice
response from property -Thank you, Donovan! We appreciate you taking the time to rate our community and are glad to hear you like it!
submitted by Michael S. - |Recommended: YesOutstanding Place To Live — Ive been living here for 7 years. In the past there was good management but now its just outstanding. The new property manager, Marquicha Wallace is simply the absolute best at her position. She's improved on the previous management strategies to bring a better sense of safety and cleanliness to this complex. She is extremely skilled and very fair to all tenants and propects. The entire property has been upgraded by having such a dedicated leader. The leasing staff remarkable. Mindy is a delight and a very precious resource. She creates and promotes a caring environment for all tenants. She too is very dedicated to her job and makes all interaction with management efficient, pleasant and effective. Recently Butler Ridge aquired a maintenance supervisor named Eric. He is a true master at his craft. He has changed the standard and raised the bar in regards to exceptional work. He leads a team that diligently keeps Butler Ridge in extraordinary condition. The management staff alone was enough for me to extend my lease. This is an amazing location to reside. Im thankful for the management staff. Id recommend Butler Ridge to anyone interested in upgraded their quality of living.
response from property -Thank you for all of the wonderful things you had to say about our team, Michael! We appreciate you not only taking the time to rate our community but for ranking us so high! Please let us know if there is anything else we can do for you and we would be delighted to help!